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RSL Ventures LLC DBA LOX Construction LLC (“LOX Construction,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request services, communicate with us, or sign up to receive communications, including email and SMS/text messages.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Request an estimate or consultation

Fill out a form on our website

Subscribe to receive updates or communications

Communicate with our team regarding a construction project

The personal information we may collect includes:

Name

Phone number

Email address

Property address or project location

Project details and service requests

Any other information you voluntarily provide

We may also collect limited technical information automatically when you visit our website, including:

IP address

Browser type

Device information

Website usage data through cookies or analytics tools

How We Collect Information

We collect personal information through several methods, including:

Website contact forms

Estimate request forms

Email communications

Phone calls and SMS/text messages

Third-party communication tools and platforms used for business communications

Our website may use cookies or similar technologies to improve user experience and understand how visitors interact with our website.

How We Use Your Information

LOX Construction uses collected information to:

Respond to inquiries and service requests

Provide estimates and project consultations

Schedule and manage construction projects

Send project updates and service-related communications

Provide customer service and support

Send business communications via email or SMS when consent is provided

Improve our website and services

Maintain internal business records

Comply with legal obligations

We only collect and use personal information for legitimate business purposes related to our services.

SMS and Mobile Messaging Communications

If you provide your phone number and consent to receive text messages, LOX Construction may send SMS messages related to:

Appointment scheduling or reminders

Estimate follow-ups

Project updates

Customer service communications

Service-related notifications

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply depending on your wireless carrier.

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us unless you choose to opt in again.

For assistance, reply HELP or contact us using the contact information listed below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Share Information

LOX Construction does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share personal information only when necessary to:

Provide requested services

Work with subcontractors, suppliers, or service providers involved in completing your project

Operate business systems such as scheduling, communication, or customer management platforms

Comply with legal obligations or enforce our agreements

Third-party service providers are required to protect your information and use it only for the services they provide to us.

Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Information may be stored in secure systems used for customer relationship management, communications, scheduling, and project management.

While we take reasonable precautions, no data transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

You may request to:

Access the personal information we maintain about you

Correct inaccurate or outdated information

Request deletion of your personal information when appropriate.

To make a request, please contact us using the information listed below.

We will respond to reasonable requests in accordance with applicable laws.

Third-Party Websites

Our website may contain links to external websites. These websites operate independently and have their own privacy policies. LOX Construction is not responsible for the privacy practices of third-party websites.

Updates to This Privacy Policy

LOX Construction may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology.

When updates are made, the revised version will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

LOX Construction LLC

RSL Ventures LLC DBA LOX Construction LLC

info@loxconstruction.net

‪(216) 200-6314‬

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